FROM DATA TO BUSINESS VALUE

  1. Event Theme
    Innovation & Transformation
  2. Event Type
    Conferences
    • Masterclass

FROM DATA TO BUSINESS VALUE

14-Nov-2018, 10:00 - 11:00

MAPIC Innovation Forum
Language:
English
  • The difference between data, information and actionable insights (for business value).
  • Real time analytics: what to measure to understand the customer attitudes, experiences and outcomes at different points of the smart meter customer journey (from search on line, to physical visit and purchase)
  • The best customer experience is made of protecting customer information while enhancing the customer experience. How to make the right balance between the 2 and what are the obstacles to avoid that may derail the consumer?
  • Omnichannel and analytics in a mixed strategy perspective

Speakers

  • HARRIS Karen

    Speaker

    Managing Director

    intuDigital

    Karen joined intu Dec 2012 as part of the acquisition of StyleMeTV, an online shopping centre. Karen set up intuDigital and, together with her new in...

  • MEGE Olivier

    Speaker

    President

    Real Quality Rating (RQR)

    Olivier has founded RQR after a 15-year career in real estate asset management in Asia and 5 years at MSCI as a global head of research for real...

  • ROMAO Tatiana

    Speaker

    Market Research Manager

    Sonae Sierra

      Degree in Social and Organizational Psychology from ISPA (Lisbon, Portugal), Advanced Executive Program in Marketing from Católica Business School...

  • DETAILLE Edouard

    Moderator

    President

    FCE

    Edouard Detaille owns his own consulting company acting mainly in the commercial real estate sector and advising board members of international...

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