MAPIC 2020 conference programme

Right now the retail market is facing a day-to-day challenge, from how to look after staff to how to pay rent, keeping each business viable, working with the supply chain, so that the industry can come through this crisis together and rebuild. This will require Embracing Collaborative Retail to focus on new business models for retail, mixing uses, compelling cities, refurbishment and extensions, sustainability and the innovation that underpins all of these.

Collaboration? This new approach requires retailers, brands, operators, developers and investors to create mixed-use projects that enrich their environments, enhance their locations and create a profitable and sustainable future. Our industry's revival relies on us pulling together and rebuilding with each other. Retailers and brands must rethink their business models, productions, their use of physical and digital assets and how they create new customer experiences. But these changes will have to be executed in a sustainable way.  Investment, development and consumer priorities all require that new and redeveloped assets must be sustainable, ethical, reflect and meet local production and community needs. Technology and digital innovation will be at the heart of many of these new business models.

• Sustainability
• Stores network r(e)structuration
• Digital native brands & e-commerce
• Stocks, production & supply-chain
• Rental retail
• Local retail
• New operating models
• Logistics

• Sharing economy
• Sustainability
• Automated store
• Connected shopping
• AI, visual & facial recognition
• Data / CRM
• Logistics

• Customer experience
• Customer needs
• New uses
• Responsible & collaborative economy
• New services
• Human
• Second-hand market

• Sustainability
• Mixed-use & iconic places
• Convenience retail
• Community hubs
• The new occupancy
• Shifting city